Three people sitting around a dark table with whiskey glasses, looking at a menu

Dining Review Services

Experience Your Restaurant Through the Guest’s Eyes
Our dining review service provides a thorough and objective look at your restaurant through the eyes of a guest. I visit unannounced to evaluate the entire dining experience, from the moment guests enter to the final bite of their meal. Every detail is observed, including the pacing of service, how staff interact with guests, the clarity and knowledge displayed on the menu, and the presentation and quality of food and beverages. The goal is to capture a complete picture of what your guests experience so you can refine and elevate your restaurant.

Book Now

What You Can Expect
You will receive a detailed report highlighting the restaurant’s strengths and areas for improvement. This includes insights into service timing, staff engagement, menu flow, and how well the restaurant accommodates your dining style. Recommendations are tailored to your concept and can include fine dining, casual, European, and Afrocentric dining. The focus is on creating a seamless, enjoyable experience that leaves guests impressed and eager to return.

A young woman with long dark wavy hair and a black sleeveless top sitting at a table in a restaurant, holding a cocktail glass with a clear drink and lemon slice, with another cocktail glass with lemon on the table.

Appeal to Aesthetics

Build Consistent Service

Re-brand the Operation

Higher Retention Rate

Outperform Competitors

A laptop on a bar counter with a cocktail and a glass of water, with a background of liquor bottles on shelves in a dimly lit bar.

Strengthen Your Business

  • Observe: Assess the restaurant’s flow, guest interactions, and overall atmosphere as it naturally unfolds

  • Evaluate: Identify key strengths and opportunities to enhance the dining experience, including food, beverages, and service dynamics

  • Recommend: Provide practical suggestions to refine the experience, ensuring every guest encounter is memorable and enjoyable

A bucket of ice with bottles inside at a dimly lit restaurant, with blurred people talking and socializing in the background illuminated by warm yellow lighting.
Person pouring a drink from a cocktail shaker into a metal cup at a social gathering with people smiling and chatting in a dimly lit room.
A person holding a glass of whiskey with ice at a dimly lit bar, with a table set with drinks and snacks, and soft lighting creating a cozy atmosphere.
Three beef tacos with cilantro and lime, served on a metal tray, with a side of chopped watermelon and pineapple in a small bowl.
A cocktail glass with a yellow-green beverage garnished with a slice of kiwi fruit on the rim, placed on a white marble table.
IMG_0306.jpeg
A whole fish topped with chopped greens and herbs, served on a plate with lemon wedge and olive oil.
People enjoying cocktails at a restaurant with a table of food and drinks, sunlight shining through window.
A restaurant table with two pink cocktails, a bowl of pasta, a menu, and a lit lamp, set in a dimly lit, elegant interior with trees and decorative lighting in the background.
Restaurant table set with fried chicken, dipping sauce, empty wine glass, tea cup with saucer, napkin, cutlery, and purse. Background has lamps and chairs in a cozy, dimly-lit dining area.